Privacy Policy for Gjugo Stamps Store

Effective Date: [10.12.2024]

Thank you for visiting "Gjugo Stamps Store". We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and purchase products.


1. Information We Collect

We may collect the following information from you:

  • Personal details such as your name, email address, phone number, and shipping address, provided when placing an order.
  • Payment details required for processing your purchase (handled securely by third-party payment providers, such as PayPal).
  • Browsing information, such as cookies and IP addresses, to improve your shopping experience.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders, including delivery of your products.
  • Communicate with you about your order or respond to inquiries.
  • Improve our website and customer experience.

3. Shipping and Delivery

  • All orders are processed and shipped within 24 hours of payment receipt.
  • Products are shipped from Riga, Latvia.
  • Delivery times vary depending on your location and chosen shipping method.
  • Free worldwide shipping for orders over €60. A flat rate of €5.50 applies for orders below €60.

4. Returns Policy

  • Customers have the right to return products within 14 days of receipt.
  • Returned products must be in their original condition.
  • Customers are responsible for the cost of return shipping.
  • Refunds will be processed within 14 days of receiving the returned product.

5. Taxes and Duties

  • Customers are responsible for paying any applicable taxes or import duties based on their country’s regulations.

6. Third-Party Services

We may use third-party services (e.g., PayPal, shipping companies) to process payments and deliver products. These providers handle your information in accordance with their own privacy policies.


7. Security

We take appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw your consent for us to process your data, where applicable.

9. Legal Basis for Processing Data

We process your personal data based on:

  • The necessity to fulfil our contract with you (e.g., order processing and shipping).
  • Your consent, where applicable (e.g., for email marketing or optional services).
  • Compliance with legal obligations (e.g., tax records).

10. Cookies Policy

We use cookies and similar technologies to improve your browsing experience and analyse site traffic. These include:

  • Essential cookies for website functionality.
  • Analytics cookies (e.g., Google Analytics) to understand user behaviour.
  • Marketing cookies, if applicable.

By using our website, you consent to the use of cookies as described. For more details, see our Cookies Policy.


11. Data Retention

We retain your personal data only as long as necessary for:

  • Processing your orders and providing our services.
  • Meeting legal, accounting, or reporting obligations (e.g., tax records).

You may request the deletion of your data at any time, provided it is not required for legal purposes.


12. Data Transfers Outside the EU/EEA

If your personal data is transferred to third parties outside the European Union (EU) or European Economic Area (EEA), we ensure it is protected by:

  • Data transfer agreements incorporating standard contractual clauses approved by the European Commission.
  • Other mechanisms compliant with GDPR.

13. Communication and Marketing

We may use your contact information to send promotional emails or special offers, but only if you have provided explicit consent. You can opt out of marketing emails at any time by clicking "Unsubscribe" in our emails or contacting us directly.


14. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:


15. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.